Set up office delivery locations

Written by Justin Hoehn •Updated May 26, 2026

Office delivery locations are used when Multiple Locations is selected as the shipping preference within Launch. Admins create office delivery locations so employee orders can be grouped together and shipped to the correct office based on the employee’s assigned office location tag.

Each office delivery location includes:

Office location name
Shipping address
Contact name
Preferred phone number

Once office locations are created and employees are tagged with the corresponding office name, Launch automatically routes employee orders to the correct office shipment during fulfillment.

Employees do not select office locations during checkout. The shipment destination is automatically associated with the employee based on their assigned office location tag within Launch.

Office location limits by plan

Multiple office locations are available starting with the Growth plan.

Launch plan limits include:

Growth plan: Up to 3 office locations
Scale plan: Up to 6 office locations

Additional office locations can also be added as an add-on for $36/month per 2 additional locations.

This allows companies to expand office-based distributions as employee programs and office locations grow over time.

Creating office delivery locations

Admins can create office delivery locations directly within the Launch dashboard.

Most companies use either:

City names
Office names
Regional office identifiers

For example:

Chicago
New York
Miami
West Coast HQ
Nashville Office

The office location name should match the employee office location tag used for shipment routing within Launch.

Once locations are created, employees assigned with the corresponding office location tag will automatically have their orders grouped into that office shipment during fulfillment.

Updating office delivery locations

Office delivery locations can be edited later within Launch.

Admins can:

Update office names
Change shipping addresses
Update contact information
Remove office locations

If an office location name is updated, the corresponding employee office location tags must also be updated to match the new office name so Launch can continue routing shipments correctly.

For example, if an office location changes from:

New York
to:
Brooklyn

employees previously tagged with New York would also need their office location tag updated to Brooklyn.

Shipping addresses can be updated while a store is live, as long as the changes are made before the store closes.

Office locations should not be removed while a store is actively accepting employee orders.

Office location assignment rules

Employees can only be assigned to one office location when using Multiple Locations as the shipping preference.

Because Launch automatically routes employee orders based on office location tags, assigning multiple office locations to the same employee would create shipment conflicts within the system.

For the best results, companies should ensure each employee has one clearly assigned office location tag before opening the store for employee ordering.

Best practices

For the best results:

Use clear and consistent office location names
Match employee office location tags exactly to office location names
Review office assignments before opening the store
Update employee tags if office location names change
Confirm shipping addresses before the store closes

Multiple Locations
Tag employees by office location
Choosing the right shipping method
Shipping costs and pricing
Pre-Pack service explained