Custom merchandise ordered at Lead Apparel is not eligible for return or exchange.
Lead Apparel provides a detailed logo proof for your review that requires your approval before production. You have the option to request an edit until you are happy the proof. Edits are intended to revise the size or colors of your logo until you approve. We do not change the design elements of a logo (i.e. font, graphics).
Learn more about requesting mockups before ordering and the proof process once you have submitted your order.
For brands not listed on the No return / No exchange list below, you can sample items up to 21 days. Within that 21-day period, you can send a return request to returns@leadapparel.com. We will provide an RA number and return instructions including the address to ship the samples back to.
Merchandise must be returned in new condition, unused, with tags. Items returned with spots, stains, holes or pet hair are not eligible for return. You are responsible for shipping the merchandise back to the address provided on the return instructions.
No Return / No Exchange Brand List for Sample orders:
Samples from these brands are not eligible for return or exchange.
If you sample these pieces and move forward with a custom order, you can send your samples to our facility to include for customization.
Aftershokz
Anker
Aviana
Belkin
BruMate
Corkcicle
Field & Co.
Galvin Green
Ghost Golf
Helly Hansen
JBL
Johnnie O
KNACK
Lacoste
LinkSoul
Logitech
Matador
MiiR
Moleskine
myCharge
Osprey
Patagonia
Peter Millar
Ralph Lauren
RTIC
Revello
Richardson
STIO
S'well
Timbuk2
Tumi
Ultimate Ears
UNRL
W&P
YETI
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